Quickbooks POS Error 1328 | Forum

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James Feb 6

QuickBooks software is extremely friendly because it saves a great deal of time of the user. However, updating the application is vital for the proper functioning from it and improves the feature and error fixing abilities. Without doubt, QuickBooks is one of the best accounting software. But sometimes, errors allow it to be very frustrating for users, QuickBooks update error 1328 is among the common update error reported by the users.


What exactly is QuickBooks error 1328?
QuickBooks update error 1328 occurs when user updating, installing or uninstalling, and repairing QuickBooks program. The files referenced by these errors are usually comparable to c:\config.msi\PT**.TMP but it displayed on your own screen in different ways.

A possible cause for Quickbooks POS Error 1328 can be installing a version (for example QuickBooks 2009) with a new license number compared to the 2009 version this is certainly currently installed.
The reason for this update error could be the .tmp files into the config.msi folder prevent QuickBooks from finishing the update.

You can find possible reasons are listed below:

Attack of Malware
An application file has been corrupted
Incorrect or improper installation
Face the troubling problem in downloading of software
Improper system shutdown due to power failure
Network error while downloading the application and installing it.
Just how to fix QuickBooks error 1328?
For fixing this error we advice you some solutions. Read and proceed with the instruction, you get a good result.

Method 1: Reinstall QuickBooks using a Clean install
QuickBooks desktop function is damaged and simple reinstall does not correct an issue, you may need to uninstall QuickBooks Desktop for Windows, rename installation files left behind, and then reinstall the program. This is actually the Clean Install or Clean Uninstall process.

Step 1: Uninstall QuickBooks Desktop
By your keyboard, press Windows +R to open the run command.
Type in control board then selects OK.
Now, choose programs and features (If the control panel is in Category view, select uninstall a course.)
Open the list of programs, select QuickBooks, then choose Uninstall/Change.
Now, stick to the prompts to perform the process.
Important: If you obtain an error message and so are unable to uninstall QuickBooks, you need to contact an experienced IT professional.

Step 2: Rename the Installation folders:
You can rename the installation folders by QuickBooks clean install tool and if you don’t want to use this tool, you are able to manually rename the QuickBooks installation folders.

Download and run the QuickBooks Clean install tool;

Download the Quickbooks clean install tool file and save it to your desktop.
Now, open QuickBooks_Clean_Install_Utility.exe.
Select Accept in the license agreement.
Choose your type of QuickBooks Desktop, then click Continue.
When you receive the message QuickBooks happens to be ready for a clear install, please install into the default directory then click OK.
Manually rename the QuickBooks Desktop installation folders.

By using Windows Explorer to display hidden files and you will rename each one of the folder locations listed for the form of Windows. For the more convenient purpose, you could add ‘old’ or ‘damaged’ at the conclusion of the folder name and also this will prevent QuickBooks from recognizing the folder in order to create a brand new one.

Error: Access Denied when renaming folders

Open the machine and right-click the Windows Task Bar and select Task Manager.
Go to the processes tab and choose the image name column header to sort the processes alphabetically by name.
Choose QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe, then select End Process.
Choose End Process.
Now, click Yes towards the message, “WARNING: terminating an activity may cause undesired results including loss of data and system instability.”
Step three: Reinstall QuickBooks it by doing clean installations
First, you uninstall the QuickBooks
Following the uninstallation process, clean install QuickBooks
To do this by you can select one through the given options;
The very first choice is you install QuickBooks directly from the installation CD.
Additionally the second item is always to install QuickBooks through a download file.
So now you install QuickBooks from a CD.
Method 2: Fix Common QuickBooks Desktop Installation Errors aided by the QBInstall Tool
When you're not able to install or open QuickBooks desktop, you should use the QuickBooks Installation diagnostic tool. QBInsatll tool specially designed for automatically identify and fix difficulties with the .NET framework, MSXML, and C++ issue.

When your operating system doesn't work properly plus some errors occur, you can easily download and run the QBInstall tool to solve the error related issues, you may receive when installing QuickBooks Desktop such as for example:

Errors associated with damaged Microsoft .NET Framework
Errors associated with damaged MSXML and C++
Problem-related to opening QuickBooks Desktop such as QuickBooks has Stopped Working or unrecoverable errors.
Important Note:

You may need to again register or reactive QuickBooks Desktop.
Consult your computer’s manufacturer or a windows export, if you're uncomfortable doing the steps.
If you face the error problem while installing Windows update contact IT professional or Microsoft.
Solution 1: Run the QuickBooks Install Diagnostic (QBInstall) tool.
Firstly, download the QuickBooks Install Diagnostic tool.
When prompted, save the file on the Desktop.
First, close any open programs, then run the QBInstall tool.
Note: Installation process takes up to 20 minutes to complete depending on your internet speed and computer’s performance.

Now, restart your personal computer after running the tool to ensure the components are properly updated.
Solution 2: Download Windows Updates
It will probably install missing improvements pertaining to your .NET Framework, MSXML, and C++ issues whenever you download Windows updates.
If you use an adult version or your Windows operating system is out of date, QuickBooks may possibly not be able to install or open correctly. It is possible to easily access Windows updates simply by pressing the Windows key on the keyboard, then typing Windows Update from the search field.
Reboot or restart your computer after the installation process, then open QuickBooks Desktop to see if the issue has been resolved.

Solution 3: Fix issues with QuickBooks Desktop and Microsoft components manually
If you still face the problem and QBInstall will not solve your condition, you can test to fix these Windows components manually.
Note: you can't perform this solution without the guidance, you should only test this if you are an IT professional, a sophisticated Windows expert.

Repair or reinstall Microsoft.Net framework and Microsoft MSXML
Solution 4: Install or uninstall QuickBooks Desktop in Selective Startup
Sometimes, third-party applications such as antivirus and anti-spyware programs interfere with all the QuickBooks Desktop installation and attack in the program. For this reason reason might be essential to install QuickBooks Desktop in selective startup because this mode enables you to start Windows with only select items operating on your personal computer.

Start your computer or laptop in selective startup

By your keyboard, press Windows+R to open the run command.
Type msconfig and then choose OK.
Within the general tab, choose selective startup and load system services.
Now, go to the services tab, then select Hide all Microsoft Services.
Choose disable all.
Now, unmark the Hide all Microsoft Services check box.
Open the service list and look it and ensure the Windows Installer checkbox is selected. If it is not, mark it then select OK.
Go right to the system configuration window, select Restart.
Whenever your computer opens up, install, uninstall, or reinstall QuickBooks Desktop using a clean install.

Restore your personal computer to its normal configuration.

By the keyboard, press Windows+R to open up the run command.
Now, type msconfig, then select OK.
Go directly to the General tab, select Normal Startup > OK.
Now, on the System Configuration window, choose Restart.
Error 1328 when updating Point of sale v18 and v12 to latest release (r4 and r14)
When user updating into the latest launch of QuickBooks Point of sale V12 or V18 receive Error 1328 message is neglected to install the update. Microsoft Install Error: 1328, Error applying patch to file. C:\Config.Msu\PTFB53.tmp. This has probably been updated by other means, and can no longer be modified by this patch.”

We suggest the two procedure that may help you resolve this issue

Firstly, it is possible to rename the file C:\Config.MSU\PTFB53.tmp then reinstall the patch.
You are able to perform clean reinstall on Point of Sale then update or apply the patch again.
Important note: When a user downloading the latest QuickBooks updates receive the following error message “error 1328 followed by error 2350: FDI server”.

This error is FDI server error and occurs when the update installer encounters a file of a new version than it expected.
The greatest solution of the error is you are able to click the ignore button each time (up to 4 times).

We hope the above-discussed solutions would help you in resolving the error 1328 if you have got any issue you are able to contact our QuickBooks expert team by a call at +1888-396-0208.


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